SOUTHERN UTE UTILITIES DIVISION
IMPORTANT ANNOUNCEMENT
March 4, 2021
ATTENTION TRIBAL MEMBERS
The Drive – Up Window & Customer Walk-In Payment Window are closed until further notice due to Covid safety concerns.
March 4, 2021
The Drive – Up Window & Customer Walk-In Payment Window are closed until further notice due to Covid safety concerns.
February 1, 2021
Due to the continuation of the COVID-19 pandemic, the Southern Ute Utilities Division Management has decided that, effective immediately, there will be a 6-month temporary suspension of Administrative Fees (shut-off fees) associated with customer service disconnections for the following utility services, which include: (each assessed a $31.00 fee)
Disconnection of Utilities Service due to non-payment will continue. However the payment of administrative fees (shut-off fees) will not be required for utility service reconnection. The temporary suspension of administrative fees will be valid during the billing periods of February through July 2021.
Customers are strongly encouraged to make payments on their accounts on time by the following payment methods:
As a reminder for tribal member customers, you can arrange monthly payments to your utility account directly from Tribal Finance. We strongly encouraged this automatic payment arrangement to remain current on your account. Please contact Utilities Office (970) 563-5500, Monday – Friday, 8 a.m. – 12 p.m. for further details.
It is our highest priority to provide and maintain critical services to the Southern Ute Tribal membership and community during this pandemic. Safety is another priority for our employees and our customers. Please be safe and stay healthy!
Contact Information:
Please click here to see an example scenario of the utility shut off process.
Updated Dec 4, 2020
the Transfer Station hours are Monday-Friday 8:00am to Noon, Saturdays 8:00am to 5:00pm, and closed Sunday
Note: This notice is for use of the Transfer Station located at the Utilities Division. Those tribal members who utilize Transit Waste trash services, will continue to have their trash picked up according to their normal trash schedule. Please have your polycarts out by 7 AM on your designated pick up day.
In response to COVID-19 prevention efforts:
Questions? Call the Utilities Division Office at (970) 563-5500.
Be Safe — The Utilities Division Staff